Great Customer Service!!! My main complaint with some businesses is that no one is ever available to answer questions or will pick up the phone. I chose SugarHouse over a competitor for just this reason after my first few calls. My salesman Dave was always able to take a call, he answered my emails promptly and didn't have to 'go ask someone else' but just a few times. Brandon in Production called me back while out on another job to talk me through an installation issues I was having. Who does that? Emily is Shipping/receiving went to great lengths to fine a missing package (shippers issue not SH) and made sure I got it the next day. Her continuous updates on my orders progress and shipping updates were the BEST! The President even got back to me on an issue that needed addressing. The product is of great quality, you couldn't do any better...
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Great Customer Service!!! My main complaint with some businesses is that no one is ever available to answer questions or will pick up the phone. I chose SugarHouse over a competitor for just this reason after my first few calls. My salesman Dave was always able to take a call, he answered my emails promptly and didn't have to 'go ask someone else' but just a few times. Brandon in Production called me back while out on another job to talk me through an installation issues I was having. Who does that? Emily is Shipping/receiving went to great lengths to fine a missing package (shippers issue not SH) and made sure I got it the next day. Her continuous updates on my orders progress and shipping updates were the BEST! The President even got back to me on an issue that needed addressing. The product is of great quality, you couldn't do any better...
I have been a loyal customer of Sugarhouse Awnings for 20 years. Their product is fabulous and their customer service is excellent. They are efficient, polite, respectful and I feel it’s a great product for the price. I would recommend them to anyone.
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Rochelle Ondell
5/30/2022
I have been a loyal customer of Sugarhouse Awnings for 20 years. Their product is fabulous and their customer service is excellent. They are efficient, polite, respectful and I feel it’s a great product for the price. I would recommend them to anyone.
I have been using Sugarhouse Awning for 21 years and plan on many more.
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jacquelyn guthrie
3/17/2021
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jacquelyn guthrie
3/17/2021
I have been using Sugarhouse Awning for 21 years and plan on many more.
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