Very happy with our Daiken sunbrella cover. It is high quality. We received it prompty afterordering.
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Mary Lew Quesinberry
1/10/2017
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Mary Lew Quesinberry
1/10/2017
Very happy with our Daiken sunbrella cover. It is high quality. We received it prompty afterordering.
Great Customer Experience for a tiny $13.00 purchase. Last time I took the boat out, I broke a plastic connector on my Bimini top. The part is no longer being made, so my wife and I took the boat and the Bimini to Sugarhouse Awnings. I was prepared to schedule an appointment for a ~$100 repair. When we walked in, we were greeted immediately, and someone walked outside with us while we waited for a specialist to come see my boat and cover. Never was I left alone wondering what was next. We were offered, and accepted a bottle of water (hot day). The specialist found the parts we needed, took the time to find the hardware I would need to install them, and gave me clear directions. We spent less than $13.00, and I was able to install the new parts in about 10 minutes. Great service on the smallest of sales. This is a great organization that obviously makes their customer experience a top priority. Their usual sale has to be several hundred dollars, or several thousand. This experience makes me consider them more seriously for an awning for my back deck next year.
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Great Customer Experience for a tiny $13.00 purchase. Last time I took the boat out, I broke a plastic connector on my Bimini top. The part is no longer being made, so my wife and I took the boat and the Bimini to Sugarhouse Awnings. I was prepared to schedule an appointment for a ~$100 repair. When we walked in, we were greeted immediately, and someone walked outside with us while we waited for a specialist to come see my boat and cover. Never was I left alone wondering what was next. We were offered, and accepted a bottle of water (hot day). The specialist found the parts we needed, took the time to find the hardware I would need to install them, and gave me clear directions. We spent less than $13.00, and I was able to install the new parts in about 10 minutes. Great service on the smallest of sales. This is a great organization that obviously makes their customer experience a top priority. Their usual sale has to be several hundred dollars, or several thousand. This experience makes me consider them more seriously for an awning for my back deck next year.
Our old (35+ years) awning was finally starting to tear apart. The folks at Sugarhouse were super quick to help us replace the fabric with new. Very friendly, knowledgeable, informative, and professional staff. Couldn't be more impressed with the outcome and quality of service. Thanks!
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Our old (35+ years) awning was finally starting to tear apart. The folks at Sugarhouse were super quick to help us replace the fabric with new. Very friendly, knowledgeable, informative, and professional staff. Couldn't be more impressed with the outcome and quality of service. Thanks!
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