Customer Reviews
Here are some recent customer reviews that were posted online about SugarHouse Industries.
Super friendly staff. Very attentive
Dustin Peterson
12/23/2025
We get our fire pit covers here. Great craftsmanship. Snow removal tarps are the only way to build in the high mountains
Don Jones
12/09/2025
we got new canvas on our bimini and love it. goes on quickly and the zippers add a bunch of extra storage.
Dale Robinson
10/29/2025
We love our WakeShade. Great product and great company! I had a snap break and messaged them about buying a replacement. I received a phone message and email that they were sending out a replacement part at no charge! Buy with confidence that you are buying a product that performs well, from a company supports their product beyond any normal warranty time!
Loren Martin
10/12/2025
Fantastic boat cover and service was great
Greg Jones
10/07/2025
The team at SugarHouse was a pleasure to work with and they provided excellent communications and level of detail to make sure our project was completed successfully.
Dean Free
10/06/2025
knowledgeable courteous and punctual staff. workmanship is like no other
Paul Satter
10/03/2025
They have always been so friendly and fast. We will continue using Sugarhouse Awnings when we need them.
Ciara
9/30/2025
This is the third project we have done with SugarHouse Awning. Everything goes smoothly from design to installation. We are always kept up to date about the project’s progress and installation is always done in a professional manner. Everyone we deal with is professional and personable. 10/10 would highly recommend.
Kirsty Doty
9/23/2025
SugarHouse made an AC cover for my home within a timely fashion. Excellent quality, excellent service, a perfect fit, and reasonably priced! This is my third time doing business with SugarHouse with satisfactory results. I wouldn’t use anyone else for this service. Would definitely recommend!
Lalia Edralin
9/22/2025
SugarHouse Awning Industries is the best of the best! I highly recommend SugarHouse Awning Industries to anyone who needs awning or covers of any kind. My project Is unique: two grand piano "shells" (hollow, no legs) that sit in a cage in the tow hitch of my truck. I had an old and deteriorating vinyl cover for the pianos to protect them from the elements as I tour the United States from Coast to coast all year. I set up an appointment with SugarHouse Awning Industries, went inside and was asked to pull my truck up to the back of the building where I was met by their team. They immediately started looking at the pianos, asking questions, and making notes. We took the pianos and the cage assembly off the truck. They shook my hand and said to come back in two days and it will be done. Two days later I came back and there was a beautiful black vinyl cover that fit the pianos perfectly. It had straps with snaps under and around the sides and it looked like a perfect fit. I paid for the job and left for my next concert tour. A few days into the tour some sections of the vinyl cover started to show signs of wear and tear. The wind of highway speeds for hours and days on end were damaging the vinyl cover. I took some pictures and sent them in an email to SugarHouse Awning Industries while on tour. They immediately replied and said that the team was meeting to discuss my job. I felt like I was in good hands. They replied and asked me to bring it back in when I returned to Utah and leave it with them for a couple of days. When I got back into town I drove to SugarHouse Awning Industries and again I was met by the team. They looked at the pianos, asked more questions, and made more notes. Again, we took the whole assembly off of the truck. I came back a few days later and they had made significant improvements with more straps, they tightened up the cover so it had less material flapping in the wind, reinforced it in different areas with patches, and made some other tweaks. Again, I said thank you very much and I was on my way. I was delighted and amazed at their customer service and commitment to making sure the job was done right and that I was satisfied. And there was no charge for the repairs and improvements. So, I went back out on the road for my next concert tour. The vinyl cover fit much better but after a few days into the tour it started to show signs of wear and tear again in certain places. Driving on highways for weeks really puts a lot of stress on the vinyl cover. I took more pictures of the damaged areas and sent another email to SugarHouse Awning Industries. They replied right away and said to bring it back in. So, when I came home to Utah a few weeks later I went back to SugarHouse Awning Industries again. I pulled the truck up and the team brought the whole assembly into the building. They kept it for a few days. I went back down and the vinyl cover was adjusted again with more straps, patches, and more tweaks and repairs. It was incredible! They were so enthusiastic. I could tell that they love what they do and they really seemed intrigued by the challenges my project presented to them. So, now I have it again and I believe they got it right. I have been back out on tour for many weeks and the vinyl cover fits tightly, the strapps all fit perfectly, it is not flapping in the wind, and it seems to be holding up very well to highway speeds for days on end. On top of that they gave me a can of glue and two rolls of vinyl so I can make repairs on the road if I need to. All at no extra charge! The team at SugarHouse Awning Industries rose to the challenge of my unique job. They went above and beyond doing and they wouldn't stop until the job was done right. I highly recommend SugarHouse Awning Industries to anyone who needs awning or covers of any kind. They have a great team, and their customer service is incredible! What a great company. Thank you SugarHouse Awning Industries! I am a customer for life. You are the best of the best! Rich Wyman
Rich Wyman
9/22/2025
Outstanding product and service, communicative and up front
Brett Hebert
7/18/2025
my job was custom but very small. SugarHouse was easy to work with, even on a very small scale. made it perfect and easy for me. thx.
Steve Huish
7/18/2025
Everything worked out great!
Steve Mendell
7/18/2025
On time, courteous and efficient
Brett Hebert
7/18/2025
Great professional job.
Art O
7/18/2025
We are very pleased with the shade panels installed by SugarHouse Awning. The sales person helped us select the best type of panels for our space and the process for getting the estimate and installation all went smoothly, other than some delays in the installation due to the shade fabric we selected being on backorder. The panels were a little more expensive than we had initially planned, but we decided it was worth it to have a high quality, sturdy product, with professional installation. We love the look of the roof top deck with the shade panels and it created a much more usable space for us.
Nicole Caucci
7/15/2025
They do amazing work. Repair was done 2 weeks before they promised.
Tricia Sanders
7/14/2025
Sugarhouse Awnings recently replaced an awning cover for us. They did a great job! The installers were careful and made sure that everything was exactly right. We highly recommend them!
Debbie Watters
7/12/2025
Sugarhouse was so quick between the time I made my decision on fabric to the final install…and most importantly they look great!
Sydney King
7/12/2025
Some of my seams came apart after a few years. They replaced all my seams at no charge. It’s refreshing to see a company stand by their work!
Bryant Robertson
7/10/2025
Very helpful and willing to help me design and build travel legs for my pontoon boat Bimini top.
Dennis Roberts
7/08/2025
Excellent quality of work and was completed earlier than promised!
John Borget
7/07/2025
All aspects of my custom boat cover repair were repaired as expected, and the project was delivered on time and at the cost expected. I have worked with SugarHouse Awning many times before and know that they have always delivered above my expectations!
cameron ashton
7/07/2025
Great product with fantastic after sales support!
Endre Berecz
7/05/2025
We ordered our Power awning, 4 weeks to the day it was installed, they 2 guys who installed our awning, were awesome, they were on time (actually a little early from the scheduled time), they did a great job on the install and in explaining the do’s and donuts. It was actually a great experience. The whole team were very easy to work with, which is what we had heard, it was true, the whole experience worked pretty seamlessly
Dan Anderson
7/04/2025
Great customer service! Made such a huge difference on our boat. Easy up and easy down. Stay out of the heavy wind.
Michael Rath
7/04/2025
Great communication, service, done ahead of schedule, great quality. They even returned emails regarding our project on the weekend! Totally unexpected. Thank you Brian, Blake and the installers for making our outdoor space more comfortable and extending the season.
Nicholas Egbert
7/04/2025
I’ve been using sugarhouse awning for over two decades now and still great customer service and friendly support. They definitely have maintained that small family business feel with a personal touch and still operate like a much bigger company. Courtney has been incredible to work with over the last few years, and recently, Eric went the extra mile to turn around a boat cover for us. I won’t go anywhere else
Talmage Ence
7/03/2025
Great service and quality, will definately recomend to friends.
Dave Pettit
7/02/2025







